A famous hotel is hiring for Telephone Operators in Dubai

Job Requirements

Telephone Operator Job Description: 

In the bustling city of Dubai, where luxury hotels and world-renowned restaurants thrive, the role of a telephone operator is crucial to ensure seamless communication between guests and staff. As a highly skilled professional, a telephone operator acts as the first point of contact for guests seeking assistance or information. They are responsible for answering incoming calls promptly, courteously, and efficiently, ensuring that every guest feels valued from the moment they reach out.

Apart from being adept at handling phone calls, a telephone operator in Dubai's hospitality industry must possess exceptional customer service skills. They need to be patient listeners who can empathize with guests' needs and provide appropriate solutions or direct them to the relevant departments. This role often requires multitasking abilities as operators may need to handle multiple lines simultaneously while maintaining composure during busy periods.