Customer Service rep Jobs in Dubai

Job Requirements

1. This can involve phone calls, emails, live chats, and even social media messages. You'll need to actively listen, understand the customer's concern, and communicate clearly and concisely.
2. Be prepared to answer a wide range of questions about products, services, policies, procedures, and troubleshooting steps. You may need to research information or consult internal resources to provide accurate answers.
3. This can be anything from simple product returns to complex technical problems. You'll need to diagnose the issue, explain solutions clearly, and follow up to ensure the customer is satisfied.