Customer Service Representative Required in Dubai

Job Requirements

As a customer service representative in Dubai, you'll be the first point of contact for customers who have questions or concerns about products and services. You'll need to be skilled at listening to complaints and providing solutions that satisfy customers' needs while also complying with company policies. In addition, you may need to handle billing inquiries and support sales efforts by promoting new products or services.

To succeed in this role, you'll need excellent communication skills, including fluency in English (and perhaps Arabic). You should also be comfortable working with computers and able to navigate multiple software applications simultaneously. Customer service representatives in Dubai often work flexible hours that could include evenings or weekends, so flexibility is key. Finally, it's important to have a positive attitude and approach every interaction as an opportunity to build strong customer relationships that will benefit both your employer and yourself for years to come.