Help Desk Administrator Jobs in Dubai UAE

Here are some wonderful job opportunities in the United Arab Emirates. Please check out the following details before applying for the Help Desk Administrator Jobs in Dubai UAE.

Postion Title:

Help Desk Administrator

Industry:

 Private Company

Vacancies:

 Multiple

Posted:

 2024-03-21

Expiry Date:

 2024-08-05

Salary

 2000 AED - 4000 AED

Skills & Abilities

Attention to Details
Good Communication Skills

Job Requirements

Following are the job requirements for Help Desk Administrator:

Experience:

1-2

Education:

Bachelors
  1. Responding to inquiries: This involves addressing customer and staff questions or complaints related to technology by phone, email, or in-person.
  2. Diagnosing problems: The Help Desk Administrator needs to effectively identify the cause of technical issues through active listening, questioning techniques, and potentially remote access to user devices.
  3. Resolving issues: Their goal is to troubleshoot and fix problems independently whenever possible. This might involve guiding users through step-by-step solutions, resetting passwords, or performing basic software configurations.
  4. Escalating complex issues: For technical problems beyond their expertise, they should escalate the issue to the IT department or relevant specialists for further assistance.

Job Benefits

As Per UAE Law
Company Visa
Commission

How to Apply

If you want to apply for Help Desk Administrator Positon in the United Arab Emirates, please contact the employer on the given contact information below. Always provide accurate and up-to-date CV so that the selection chances become high:

  • Employer : Confidential
  • Address: Dubai UAE
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