Hotel Staff Positions in Dubai (New 2024)

Job Requirements

Hotel staff encompass a wide range of positions, each with its own set of duties. Here's a breakdown of responsibilities for two common department

1. Guest Interface: They are the first and often last point of contact for guests. Responsibilities include greeting guests, registering them upon arrival, assigning rooms, and handling check-out procedures.
2. Reservation Management: They manage incoming reservations, both online and via phone, ensuring accuracy and availability.
3. Guest Services: Front desk staff answer guest inquiries about the hotel's amenities, local attractions, and services. They may also deal with guest requests, resolve minor issues, and provide general assistance throughout the stay.
4. Administrative Tasks: This may involve processing payments, managing cash drawers, and maintaining room charts.