Housekeeping Supervisor Positions in Dubai (New 2024)

Job Requirements

Housekeeping supervisors play a vital role in ensuring the cleanliness, hygiene, and overall satisfaction of guests in hotels, resorts, hospitals, or other facilities. They oversee the work of housekeeping staff and make sure everything runs smoothly. Here's a breakdown of their key responsibilities:

1. Training new hires: Instructing new staff on cleaning procedures, safety protocols, and guest service standards.
2. Coaching and mentoring staff: Offering ongoing guidance and support to help housekeeping personnel improve their skills and performance.
3. Scheduling and managing staff workloads: Creating work schedules, ensuring efficient task distribution, and adjusting assignments as needed.
4. Evaluating staff performance: Providing regular feedback to staff members and identifying areas for improvement.
5. Inspecting guest rooms and common areas: Ensuring they meet cleanliness and hygiene standards, adhering to brand protocols, and identifying any maintenance issues.
6. Responding to guest complaints: Addressing guest concerns promptly and courteously, finding solutions to ensure guest satisfaction.
7. Maintaining a high level of guest service: Supervisors may directly interact with guests to address inquiries or resolve issues.
8. Managing housekeeping supplies and equipment: Ordering supplies, maintaining inventory levels, and ensuring proper equipment usage to avoid breakdowns.
9. Coordinating with other departments: Collaborating with maintenance, laundry, and front desk staff to ensure smooth operations and seamless service for guests.
10. Ensuring adherence to safety and sanitation regulations: Supervisors are responsible for creating a safe work environment for staff and maintaining high standards of hygiene for guests.
11. Keeping up-to-date on cleaning methods and technologies: Staying informed on new cleaning products, equipment, and techniques to improve efficiency and effectiveness.
12. Preparing reports and maintaining documentation: This may involve keeping track of housekeeping operations, staff performance, and inventory levels.