Retail Sales Associate Required in Dubai

Job Requirements

Retail sales associates play a crucial role in creating a positive customer experience and driving sales within a retail store. Their responsibilities can be broadly categorized into the following areas:

1. Greeting and welcoming customers: Creating a warm and inviting atmosphere, making eye contact, and offering assistance in a friendly and professional manner.
2. Identifying customer needs and preferences: Actively listening to customer inquiries and concerns, asking open-ended questions, and understanding their buying intentions.
3. Presenting and recommending products: Highlighting product features and benefits that align with customer needs, using persuasive communication techniques, and demonstrating product knowledge.
4. Answering customer questions: Providing accurate and helpful information about products, services, and store policies.
5. Addressing customer concerns and complaints: Handling them professionally, promptly, and aiming for satisfactory resolutions to maintain customer satisfaction.