Walk In Interview Customer Service Cum Receptionist Positions in Dubai-UAE

Job Requirements

In a walk-in interview for a Customer Service cum Receptionist position, you can expect to be asked about your experience and skills related to both customer service and reception duties. Here's a breakdown of the typical responsibilities you might encounter:

1. Providing exceptional customer service: This involves treating customers with courtesy, respect, and professionalism, actively listening to their needs and concerns, and resolving their inquiries or issues promptly and efficiently.
2. Answering phone calls and emails: Responding to customer inquiries and requests professionally and efficiently, whether by phone, email, or in-person interactions.
3. Handling customer complaints: Addressing customer complaints calmly and professionally, working towards resolutions that leave the customer satisfied.
4. Providing product or service information: Having a good understanding of the company's products or services to answer customer questions accurately and effectively.