Telesales Agent Latest Jobs in Dubai

Job Requirements

Telesales agents, also sometimes called telesales representatives, are the driving force behind many companies' phone sales. Their responsibilities can be summed up in two main goals: generating sales and building customer relationships. Here's a breakdown of their typical duties:

1. Outbound Calls: Telesales agents spend a significant amount of time making calls to potential customers, reaching out to introduce products or services. They might use scripts or presentations to guide their conversations.
2. Lead Qualification and Needs Assessment: Not every contact will be a perfect fit. Telesales agents need to qualify leads, asking questions to understand the customer's needs and see if their product or service is a good match.
3. Product or Service Presentation: Once they've identified a potential customer, telesales agents will enthusiastically present the features and benefits of their product or service, highlighting how it can solve the customer's problems.
4. Objection Handling: Customers might have questions or concerns. Telesales agents need to be able to address objections effectively, providing clear and confident answers.
5. Closing the Sale: The ultimate goal is to convert interest into sales. Telesales agents will use their communication and persuasion skills to guide customers towards making a purchase.